Terms & Conditions

Last updated: February 2026

Welcome to TRUTAN. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. General

TRUTAN ("we", "us", "our") operates the website trutan.co.uk and sells workspace organisation products and office supplies. These terms apply to all users of the site and customers who purchase from us.

2. Use of the Website

You may use our website for lawful purposes only. You agree not to:

  • Use the site in any way that breaches applicable local, national, or international law
  • Transmit any unsolicited or unauthorised advertising or promotional material
  • Attempt to gain unauthorised access to our systems or networks

3. Product Information

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colours or product dimensions will be completely accurate.

4. Pricing & Payment

All prices are listed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already placed.

Payment is processed securely via our payment provider. We accept major credit and debit cards.

5. Orders & Delivery

When you place an order, you will receive an email confirmation. This does not mean your order has been accepted—acceptance occurs when we dispatch your items.

Delivery times and costs are outlined in our Shipping Policy.

6. Returns & Refunds

You have 30 days to return unused items in their original packaging. Full details are available in our Returns & Refunds Policy.

7. Limitation of Liability

To the fullest extent permitted by law, TRUTAN shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have any questions about these terms, please contact us.